SERVICES
Keyholding Services Lowestoft
At Regency Guarding & Events, our keyholding service in Lowestoft is a benchmark for trust and reliability. Designed to enhance convenience, improve security, and ultimately offer peace of mind, this service ensures that your keys are securely stored and handled solely by our SIA-licensed, thoroughly vetted, and highly skilled security personnel. Available 24/7, our team promptly addresses alarm activations, enables maintenance access, and performs detailed security checks, ensuring timely and effective service.
The critical need for secure property management is clear, and entrusting access to experienced professionals is vital for your peace of mind. Essential for property owners, our service offers a dependable and efficient way to manage access to your property during your absence or outside normal business hours.
Boost your property’s security with our keyholding service
At Regency, surpassing your expectations is our goal. We appreciate the trust you place in us by handing over your property’s keys. We are dedicated to maintaining the highest levels of professionalism, reliability, and customer service. Our keyholding services are not just about managing keys but also ensuring your peace of mind and the safeguarding of your property with utmost precision and expertise.
Our offerings include keyholding, alarm response, and other security measures, providing comprehensive solutions for optimal protection of your property. Whether it’s facilitating regular maintenance access or managing emergency repairs, we tailor our services to meet the specific needs of our Lowestoft clients. Our service is adaptable to your particular requirements, offering flexible solutions that range from allowing access for service technicians to conducting regular security patrols and setting up custom access protocols. Choosing Regency as your security partner means opting for reliable protection customised to your business’s unique needs.
The significance of keyholding for your business
For business and property owners grappling with the challenges of access management and security, keyholding is a fundamental service. Regency recognises the crucial role that robust keyholding plays in asset protection, emergency response, and peace of mind. A secure off-site key storage service enables our trained security professionals to respond swiftly to alarm activations or other emergencies, underlining the indispensable nature of keyholding.
TRUSTING REGENCY WITH YOUR PROPERTY ENSURES ITS PROTECTION
Our keyholding service is streamlined for simplicity, rapid response, and utmost security. From the initial registration and key transfer to incident resolution, we provide a seamless and effective keyholding service that delivers superior security, convenience, and most importantly, complete peace of mind.
REGISTRATION AND KEY TRANSFER
The process starts with your registration for our keyholding service, including a thorough assessment of your premises to identify specific security requirements. We then securely acquire a set of your property’s keys, stored at a secure, off-site location and accessible only by our authorised security staff. For added security, each set of keys is anonymously coded to prevent any unauthorised identification of your property.
ALARM ACTIVATION
Keyholding acts as a crucial link between your business and immediate support, functioning as a 24/7 “control room service.” When an alarm is activated at your property, our central command centre immediately receives a signal. This centre operates non-stop, with security experts ready to respond instantly. Opting for professional keyholding ensures timely and efficient escalation processes, crucial for the safety of your business and assets, at any time.
SITE INSPECTION AND SECURING
Upon arrival, our officers carry out a comprehensive inspection to ascertain the cause of the alarm. They inspect all potential entry points for signs of forced entry or tampering and secure the property. If the alarm is false, our officer will reset the system and secure the premises before leaving. In case of a genuine security threat, our officer will handle the situation according to pre-set protocols, which may include liaising with emergency services and securing the site to prevent further damage or loss.
INCIDENT REPORTING AND FOLLOW-UP ACTIONS
Following the inspection and immediate response, a detailed incident report is compiled. This report records the time of the alarm, actions taken, and any observations or measures implemented on the premises. In cases of security breaches, follow-up actions such as damage repairs and coordination with law enforcement are also detailed.
COMMUNICATION AND REPORTING
Maintaining open communication with our clients is crucial throughout the process. After resolving an alarm activation, you will receive a detailed report detailing our response and findings. We aim to keep you fully informed at every step, ensuring transparency and peace of mind. For urgent issues, we establish direct contact with you or your designated representative to provide updates on the situation and our actions.
Why Choose Regency’s Keyholding Service in Lowestoft
24/7 PROPERTY COVERAGE
Given the non-stop nature of emergencies and security challenges, our keyholding service in Lowestoft operates continuously, day and night. We are always ready to address your needs, ensure the security of your property, and provide access to authorised individuals whenever necessary.
ACCREDITATED, TRAINED & LICENSED SECURITY OFFICERS
Our keyholding service meets and exceeds industry and insurance benchmarks, giving you confidence that your property is managed to the highest legal and professional standards. This ensures the protection of your assets while helping you meet your security and risk management obligations.
MINIMISE RISK TO YOU AND YOUR STAFF
Our keyholding services remove the need for you or your staff to personally attend to alarm activations, which can be hazardous and stressful. This approach not only protects you and your team but also guarantees that security incidents are handled by experts trained for such potentially dangerous situations.
PREVENTION OF FALSE ALARMS
False alarms can be disruptive and cause undue stress. Our service addresses these issues by sending security officers to check and confirm alarm activations. If an alarm is found to be false, they will reset the system and secure your property, saving you time and reducing worries while keeping your premises safe.
REDUCE THE RISK OF DAMAGE
Our officers’ rapid response to alarms is crucial. They quickly assess the situation to determine if there is an actual threat or damage to your property. Their prompt action helps prevent potential damage, protect your premises from additional risks, and ensure a swift resolution to any problems.
GUARANTEED PEACE OF MIND
The primary advantage of choosing Regency is the peace of mind it offers. Knowing that your property is constantly monitored and that any alarms will be competently and swiftly managed allows you to focus on your core activities with confidence and security. This peace of mind is invaluable, providing you with the comfort of knowing that your property is in expert hands.
Frequently Asked Questions (FAQs) around keyholding
WHAT IS KEYHOLDING?
Keyholding is a security service in which a company maintains a set of your property’s keys at a secure, off-site location. This arrangement enables trained security personnel to access your property swiftly for alarm responses or security inspections, ensuring rapid responses to any security issues.
IS YOUR KEYHOLDING SERVICE AVAILABLE 24/7?
Yes, our keyholding service is available 24 hours a day, every day of the year. We recognise that security concerns can arise at any time, and we are dedicated to continuously safeguarding your property.
ARE YOUR SECURITY OFFICERS TRAINED AND LICENSED?
Yes, all our security officers receive comprehensive training and possess valid SIA (Security Industry Authority) licences. Their training equips them to manage various security situations effectively and professionally.
WHAT HAPPENS IF A FALSE ALARM IS TRIGGERED?
If a false alarm occurs, our security officer will conduct a thorough inspection of your property to ensure its security. Afterwards, they will reset the alarm system and secure your property before departing. You will be informed about the false alarm and any relevant actions taken.
CAN YOU HANDLE EMERGENCIES OR INCIDENTS AT MY PROPERTY?
Yes, our security officers are proficient in managing emergencies and various incidents. In the event of a genuine threat or emergency, they will adhere to established protocols, which may include contacting the police or emergency services and implementing measures to secure your property.
HOW ARE KEYS TO MY PROPERTY SECURED?
Your keys are securely stored at an off-site location, accessible only to authorised personnel. Each set of keys is anonymously coded and carefully tracked to maintain their security and prevent unauthorised access to your property.