Regency

info@regencyguarding.co.uk

Telephone: 03300 563888

SERVICES

Keyholding Services Tiptree

At Regency Guarding & Events, our keyholding service in Tiptree stands as a benchmark of reliability and trust. With the need for property security being paramount, ensuring controlled access through reliable professionals is essential for your assurance. Our keyholding service proves vital for both commercial and private property owners, offering a secure and efficient method to manage property access during non-operational hours or when you are absent.

Our keyholding service in Tiptree is crafted to deliver convenience, enhanced security, and, most importantly, peace of mind. We keep your keys securely, which only our SIA-licensed, thoroughly trained, and experienced security personnel can access. Whether responding to alarms, enabling access for maintenance, or carrying out security patrols, our Tiptree team is prepared 24/7 to provide prompt and proficient services.

Ensure your property’s security with our keyholding and alarm response service

At Regency, our commitment is to surpass expectations. We acknowledge the trust you place in us by handing over your property’s keys. Thus, we are dedicated to upholding the highest levels of professionalism, reliability, and customer care in our keyholding services. Our objective is not just to manage keys but to guarantee your peace of mind and security, safeguarding your property with utmost diligence and expertise.

Our offerings encompass keyholding and alarm response, forming comprehensive solutions for optimal property protection. From facilitating regular maintenance access to handling emergency repairs, we attentively meet the varied needs of our Tiptree clients. Our service is tailored to your specific needs, recognising the uniqueness of each property. We provide adaptable solutions to various requirements, such as granting access to service technicians, conducting regular security checks, or establishing custom access protocols. Selecting Regency as your security partner means choosing dependable protection designed for your business’s unique requirements.

The importance of keyholding for your business

For business and property owners dealing with the complexities of access management and security, keyholding is an essential service. Regency acknowledges the vital role that effective keyholding plays in asset protection, emergency response, and peace of mind. A secure off-site key storage service enables our trained security professionals to react swiftly to alarm activations or other emergencies, emphasising the invaluable nature of keyholding.

TRUSTING REGENCY WITH YOUR PROPERTY GUARANTEES ITS PROTECTION

Our keyholding service is streamlined for simplicity, rapid response, and ultimate security. From the initial signup and key exchange to incident resolution, we offer a seamless and efficient keyholding service that aims to provide supreme security, convenience for our clients, and, above all, total security peace of mind.

REGISTRATION AND KEY HANDOVER

The process begins with your enrolment in our keyholding service, including a thorough assessment of your premises to determine specific security requirements. Following this, we securely obtain a set of your property’s keys, stored in a safe, off-site location and accessible only to our authorised security staff. For security reasons, each set of keys is anonymously coded to prevent any unauthorised identification of your property.

ALARM ACTIVATION

Keyholding acts as a crucial link between your business and immediate support, serving as a 24/7 “control room service.” Upon alarm activation at your property, our central command centre covering Tiptree immediately receives a signal. This centre operates continuously with security experts ready to respond instantly. Choosing professional keyholding ensures timely and efficient escalation processes, which are critical for the safety of your business and assets, regardless of the time an alarm sounds. Our approach reduces response delays, providing a crucial layer of quick action for your property’s safety.

SITE INSPECTION AND SECURING

Upon arrival, our officers conduct a comprehensive inspection to determine the cause of the alarm. They check all potential entry points for signs of forced entry or tampering and secure the property. If the alarm is false, our officer will reset the system and secure the premises before leaving. In the event of a real security threat, our officer will manage the situation according to predetermined protocols, which may include coordinating with emergency services and securing the site to prevent further damage or loss.

INCIDENT REPORTING AND FOLLOW-UP ACTIONS

After the inspection and immediate response, a detailed incident report is compiled. This report records the time of the alarm, actions taken, and any observations or measures implemented on the premises. In the case of security breaches, follow-up actions such as damage repairs and coordination with law enforcement are also detailed.

COMMUNICATION AND REPORTING

Maintaining open communication with our clients is vital throughout the process. After resolving an alarm activation, you will receive a comprehensive report detailing our response and findings. We aim to keep you fully informed at every step, ensuring transparency and peace of mind. For urgent issues, we establish direct contact with you or your designated representative to provide updates on the situation and our actions.

Why opt Regency’s Keyholding service in Tiptree

24/7 COVERAGE OF YOUR PROPERTY

Emergencies and security challenges do not conform to standard business hours, which is why our keyholding service is operational around the clock. At any time, we are prepared to meet your needs, ensure the safety of your property, and facilitate access for authorised personnel as required.

ACCREDITATED, TRAINED & LICENSED SECURITY OFFICERS

Our keyholding service surpasses industry and insurance standards, instilling confidence that your property is managed according to the highest legal and professional criteria. This not only secures your assets but also helps you fulfil your security and risk management duties.

MINIMISE RISK TO YOU AND YOUR STAFF

Our keyholding services eliminate the necessity for you or your staff to personally respond to alarm activations, which can be risky and induce stress. This not only protects you and your team but also guarantees that security incidents are managed by professionals equipped to handle potentially hazardous situations.

PREVENTION OF FALSE ALARMS

False alarms can cause disruption and stress. Our service mitigates these issues by deploying security officers to assess and verify alarm activations. If an alarm proves to be false, they will reset the system and secure your property, thereby saving you time and alleviating concerns while ensuring your premises remain safe.

REDUCE THE RISK OF DAMAGE

Our officers’ prompt response to alarms is critical. They swiftly evaluate the situation to ascertain whether there is a real threat or damage to your property. Their timely actions can avert potential damage, shield your premises from further risks, and facilitate a quick resolution of any issues.

GUARANTEED PEACE OF MIND

The foremost benefit of opting for Regency is the peace of mind it brings. Knowing that your property is under continuous surveillance and that any alarms will be managed promptly and proficiently allows you to concentrate on your primary activities with confidence and assurance. This peace of mind is invaluable, enabling you to rest easy knowing your property is in the hands of experts.

Frequently Asked Questions (FAQs) around keyholding

WHAT IS KEYHOLDING?

Keyholding is a security service where a company holds a set of your property’s keys in a secure, off-site location. This enables trained security personnel to access your property for alarm responses or security checks, ensuring quick reactions to any security concerns.

IS YOUR KEYHOLDING SERVICE AVAILABLE 24/7?

Yes, our keyholding service operates 24 hours a day, 7 days a week, 365 days a year. We understand that security concerns can occur at any time, and we are committed to protecting your property around the clock.

ARE YOUR SECURITY OFFICERS TRAINED AND LICENSED?

Yes. All our security officers are extensively trained and hold valid SIA (Security Industry Authority) licences. Their training prepares them to handle various security situations professionally and efficiently.

WHAT HAPPENS IF A FALSE ALARM IS TRIGGERED?

In the event of a false alarm, our security officer will perform a thorough check of your property to confirm its security. They will then reset the alarm system and secure your property before leaving. You will be informed about the false alarm and any actions taken.

CAN YOU HANDLE EMERGENCIES OR INCIDENTS AT MY PROPERTY?

Yes, our security officers are trained to manage emergencies and various incidents effectively. In case of a genuine threat or emergency, they will follow established protocols, which may include contacting the police or emergency services and taking steps to secure your property.

HOW ARE KEYS TO MY PROPERTY SECURED?

Your keys are securely stored in an off-site location, accessible only to authorised personnel. Each set of keys is anonymously coded and tracked to ensure their security and prevent unauthorised access to your property.