SERVICES
Professional Keyholding Services Norwich
At Regency Guarding & Events, our keyholding service in the Norwich area is designed to offer more than just security; it’s about providing reliability, trust, and peace of mind. With years of experience in the security industry, we pride ourselves on our expertise and our commitment to safeguarding our clients’ interests.
Our team of SIA licensed security professionals are not only trained to the highest standards but are also adept at handling any situation with the utmost discretion and efficiency.
Our dedication to excellence is underpinned by our rigorous adherence to industry standards and our continuous investment in the training and development of our personnel. Choosing Regency means partnering with a security provider that is deeply committed to your safety and security, offering a keyholding service you can rely on, day or night.
Ensure the safety of your premises 24/7
Keyholding forms the cornerstone of any business’s safety measures, becoming even more robust when bundled with a comprehensive security solution. We offer packages including keyholding and alarm response – two interconnected services engineered to deliver optimal protection for your company. By choosing Regency as your security partner, you invest in reliable safeguards tailored to the unique needs of your business.
We offer a broad spectrum of keyholding solutions, from granting access for scheduled maintenance to facilitating emergency repairs, ensuring that every aspect of your property’s security and upkeep is meticulously managed. Understanding the diverse needs of our Norwich clients, we emphasise the customisation of our services to align perfectly with your specific requirements. Every premise is different and should be treated as such. Whether it involves coordinating access for service providers, conducting regular security inspections, or implementing bespoke access protocols, our service is designed to be as flexible and accommodating as necessary. With Regency, you receive not just a service provider but also a dedicated partner committed to the comprehensive and tailored management of your property’s security needs, guaranteeing peace of mind with a personalised approach.
The importance of keyholding for your business
This indispensable service ensures that a set of keys to your premises is securely held off-site, enabling trained security professionals to respond swiftly to alarm activations or emergencies. The essence of keyholding lies in its ability to provide immediate access to your property by trusted security personnel, ensuring rapid response to potential security breaches, alarm triggers, or even routine checks.
WHEN YOU ASSIGN US ACCESS TO YOUR PROPERTY, YOU PLACE YOUR SECURITY IN OUR HANDS
Ensuring the safety and security of your property through our keyholding service involves a meticulous process designed for efficiency and reliability. From the initial registration and key handover to the final resolution of any incidents, our commitment to excellence in security and client communication sets us apart, providing you with a service that you can rely on for safety, security, and peace of mind.
REGISTRATION AND KEY HANDOVER
The process begins with your registration for our keyholding service. During this initial phase, we conduct a comprehensive assessment of your premises to understand your specific security needs. Following this, we securely obtain a set of keys to your property. These keys are stored in a secure, off-site location, accessible only to our authorised security personnel. Each set of keys is coded anonymously for security, ensuring no unauthorised identification of the property they open.
ALARM ACTIVATION
Keyholding provides the critical communication link between your business and responsive support, acting as a 24/7 “control room service.” When an intruder alarm sounds on your property, our centralised command centre in Norwich receives instant notification and is staffed around the clock with security professionals ready to take immediate action. By choosing professional keyholding, you can count on urgent, effective escalation measures, no matter what time an alarm is triggered. We shorten response gaps and add an indispensable layer of rapid response – providing a critical service for the safety of your business and assets.
SITE INSPECTION AND SECURING
Upon arrival, our officer conducts a thorough inspection of your property to ascertain the cause of the alarm. This includes checking all potential entry points for signs of forced entry or tampering and ensuring that the property is secure. If the alarm is false, our officer will reset the alarm system and secure the property before leaving. In the case of a genuine security breach, our officer will manage the situation according to pre-agreed protocols, which may involve liaising with emergency services and securing the site to prevent further damage or loss.
INCIDENT REPORTING AND FOLLOW-UP ACTIONS
Following the inspection and any necessary immediate response, a detailed incident report is compiled. This report includes the time of the alarm, the response taken, and any findings or actions taken at the property. In the event of a security breach, we also outline follow-up actions, including repair of damages and coordination with law enforcement if necessary.
COMMUNICATION AND REPORTING
Throughout the entire process, communication with our clients is paramount. After resolving an alarm activation, you will receive a comprehensive report detailing our response and any relevant findings. We aim to keep you fully informed at every step, providing transparency and peace of mind. For incidents requiring immediate attention, we establish direct communication with you or your designated contact to ensure you are informed of the situation and our response.
Why choose Regency for your Keyholding services in Norwich
24/7 COVERAGE OF YOUR PROPERTY
Our commitment to your security is unwavering. Our security officers are on standby around the clock, ready to attend to your premises at a moment’s notice, day or night. This continuous coverage ensures that any potential risks to you, your property, or your staff are promptly identified and addressed, providing an unbroken shield of protection.
ACCREDITATED, TRAINED & LICENSED SECURITY OFFICERS
At the heart of our services are our trained and SIA licensed security officers. Their expertise in security monitoring and alarm response is unparalleled. With rigorous training and licensing, our officers are equipped to handle any situation with professionalism and efficiency. You can have complete confidence that your property is under the vigilant watch of experts committed to its security.
REDUCED THE RISK TO YOU AND YOUR STAFF
Your safety and that of your staff are of utmost importance. By utilising our keyholding services, you eliminate the need for personal response to alarms – a task that can be both risky and stressful. This not only safeguards you and your employees but also ensures that any security concerns are managed by professionals trained to navigate potentially dangerous situations.
HELP TO PREVENT FALSE ALARMS
False alarms are more than just a nuisance; they can disrupt your routine and cause unnecessary stress. Our keyholding service addresses this by dispatching security officers to investigate any alarm activations. Should the alarm be false, they will reset the system and secure your property, saving you time and worry while ensuring your premises remain safe.
DIMINISH THE RISK OF DAMAGE TO YOUR PREMISE
In the event of an alarm trigger, our security officers’ rapid response is crucial. They swiftly assess the situation to determine if there is any actual threat or damage to your property. Their timely intervention can prevent potential damage, secure your property against further risks, and ensure that any issues are promptly dealt with.
ASSURED PEACE OF MIND
The most significant advantage of choosing Regency is the peace of mind it brings. Knowing that your property is continuously monitored and that any alarms will be responded to quickly and professionally allows you to focus on your core activities with confidence and security. This assurance is invaluable, providing you with the freedom to relax, knowing that your property is in expert hands.
Frequently Asked Questions (FAQs) around keyholding
WHAT IS KEYHOLDING?
Keyholding is a security service where a company holds a set of keys to your property in a secure, off-site location. This service allows trained security personnel to access your property in response to alarm activations or for security checks, ensuring a rapid response to any security concerns.
IS YOUR KEYHOLDING SERVICE AVAILABLE 24/7?
Yes, our keyholding service is available 24 hours a day, 7 days a week, 365 days a year. We understand that security concerns can arise at any time, and we are committed to ensuring your property is protected around the clock.
ARE YOUR SECURITY OFFICERS TRAINED AND LICENSED?
Absolutely. All of our security officers are thoroughly trained and hold valid SIA (Security Industry Authority) licences. Their training ensures they are well-equipped to handle a wide range of security situations with professionalism and efficiency.
WHAT HAPPENS IF A FALSE ALARM IS TRIGGERED?
If a false alarm is triggered, our security officer will conduct a thorough check of your property to ensure its security. They will then reset the alarm system and secure your property before leaving. You will be informed of the false alarm and any actions taken.
CAN YOU HANDLE EMERGENCIES OR INCIDENTS AT MY PROPERTY?
Yes, our security officers are trained to handle emergencies and various incidents effectively. In case of a genuine threat or emergency, they will follow pre-agreed protocols, which may include liaising with the police or emergency services and taking steps to secure your property.
HOW ARE KEYS TO MY PROPERTY SECURED?
Your keys are stored securely in an off-site location, accessible only to authorised personnel. Each set of keys is coded for anonymity and tracked to ensure their security and to prevent unauthorised access to your property.