Regency

info@regencyguarding.co.uk

Telephone: 03300 563888

SERVICES

Keyholding Services Great Dunmow

At Regency Guarding & Events, our keyholding service in Great Dunmow stands as a benchmark of trust and reliability. This service is crafted to deliver convenience, enhanced security, and, above all, peace of mind. Our Great Dunmow keyholding service guarantees that your keys are securely stored and accessible solely by our SIA-licensed, thoroughly vetted, and experienced security personnel. Whether it’s responding to alarm activations, facilitating maintenance access, or conducting security inspections, our team in Great Dunmow is on call 24/7 to provide prompt and proficient services.

Recognising the critical importance of secure property management, having your access managed by trusted professionals is crucial for your peace of mind. Our service is essential for property owners, offering a secure and efficient way to manage property access during off-hours or in your absence.

Enhance your property’s security with our keyholding service

At Regency, we aim to surpass your expectations. We understand the trust you place in us by assigning your property’s keys to our care. Thus, we are committed to upholding the highest standards of professionalism, reliability, and customer service in our keyholding services. Our objective is not just to manage keys but also to ensure your peace of mind and security, safeguarding your property with utmost diligence and expertise.

Our services encompass keyholding and alarm response, providing comprehensive solutions for optimal property protection. From facilitating regular maintenance access to handling emergency repairs, we carefully cater to the varied needs of our Great Dunmow clients. Our service is tailored to your specific requirements, recognising the uniqueness of each property. We offer adaptable solutions to diverse needs, such as granting access to service technicians, performing routine security patrols, or establishing customised access protocols. Choosing Regency as your security partner means opting for dependable protection tailored to the unique needs of your business.

The importance of keyholding for your business

For business and property owners dealing with the complexities of access management and security, keyholding is an indispensable service. Regency acknowledges the vital role robust keyholding plays in asset protection, emergency response, and peace of mind. A secure off-site key storage service allows our trained security professionals to respond swiftly to alarm activations or other emergencies, highlighting the invaluable nature of keyholding.

TRUSTING REGENCY WITH YOUR PROPERTY GUARANTEES ITS PROTECTION

Our keyholding service is streamlined for ease, quick response, and ultimate security. From the initial registration and key transfer to incident resolution, we provide a seamless and efficient keyholding service that delivers supreme security, convenience, and, most importantly, complete peace of mind.

REGISTRATION AND KEY HANDOVER

The process begins with your enrolment in our keyholding service, including a thorough assessment of your premises to identify specific security needs. We then securely obtain a set of your property’s keys, stored at a secure, off-site location and accessible only to our authorised security personnel. For security purposes, each set of keys is anonymously coded to prevent any unauthorised identification of your property.

ALARM ACTIVATION

Keyholding serves as a crucial link between your business and immediate support, functioning as a 24/7 “control room service.” When an alarm is triggered at your property, our central command centre in Great Dunmow instantly receives a signal. This centre operates non-stop, with security experts ready to respond immediately. Opting for professional keyholding ensures timely and efficient escalation processes, which are critical for the safety of your business and assets, regardless of when an alarm sounds. Our approach minimises response delays, offering a crucial layer of rapid action for your property’s safety.

SITE INSPECTION AND SECURING

Upon arrival, our officers perform a detailed inspection to determine the cause of the alarm. They inspect all potential entry points for signs of forced entry or tampering and secure the property. If the alarm is false, our officer will reset the system and secure the premises before leaving. In the event of a real security threat, our officer will handle the situation according to pre-established protocols, which may include liaising with emergency services and securing the site to prevent further damage or loss.

INCIDENT REPORTING AND FOLLOW-UP ACTIONS

Following the inspection and immediate response, a comprehensive incident report is compiled. This report documents the time of the alarm, actions taken, and any observations or measures implemented on the premises. In cases of security breaches, follow-up actions such as damage repairs and coordination with law enforcement are also detailed.

COMMUNICATION AND REPORTING

Maintaining open communication with our clients is essential throughout the process. After resolving an alarm activation, you will receive a detailed report outlining our response and findings. We aim to keep you fully informed at every step, ensuring transparency and peace of mind. For urgent issues, we establish direct contact with you or your designated representative to provide updates on the situation and our actions.

Why opt Regency’s Keyholding service in Great Dunmow

24/7 COVERAGE OF YOUR PROPERTY

Due to the non-stop nature of emergencies and security challenges, our keyholding service in Great Dunmow operates continuously, day and night. We are always ready to address your needs, ensure the security of your property, and provide access to authorised individuals whenever necessary.

ACCREDITATED, TRAINED & LICENSED SECURITY OFFICERS

Our keyholding service meets and exceeds industry and insurance benchmarks, giving you confidence that your property is managed to the highest legal and professional standards. This ensures the protection of your assets while helping you meet your security and risk management obligations.

MINIMISE RISK TO YOU AND YOUR STAFF

Our keyholding services remove the need for you or your staff to personally attend to alarm activations, which can be hazardous and stressful. This approach not only safeguards you and your team but also guarantees that security incidents are handled by experts trained for such potentially dangerous situations.

PREVENTION OF FALSE ALARMS

False alarms can be disruptive and cause undue stress. Our service addresses these issues by sending security officers to check and confirm alarm activations. If an alarm is found to be false, they will reset the system and secure your property, saving you time and reducing worries while keeping your premises safe.

REDUCE THE RISK OF DAMAGE

Our officers’ rapid response to alarms is crucial. They quickly assess the situation to determine if there is an actual threat or damage to your property. Their prompt action helps prevent potential damage, protect your premises from additional risks, and ensure a swift resolution to any problems.

GUARANTEED PEACE OF MIND

The primary advantage of choosing Regency is the peace of mind it offers. Knowing that your property is constantly monitored and that any alarms will be competently and swiftly managed allows you to focus on your core activities with confidence and security. This peace of mind is invaluable, providing you with the comfort of knowing that your property is in expert hands.

Frequently Asked Questions (FAQs) around keyholding

WHAT IS KEYHOLDING?

Keyholding is a security service where a company holds a set of your property’s keys in a secure, off-site location. This enables trained security personnel to access your property for alarm responses or security checks, ensuring quick reactions to any security concerns.

IS YOUR KEYHOLDING SERVICE AVAILABLE 24/7?

Yes, our keyholding service operates 24 hours a day, 7 days a week, 365 days a year. We understand that security concerns can occur at any time, and we are committed to protecting your property around the clock.

ARE YOUR SECURITY OFFICERS TRAINED AND LICENSED?

Yes. All our security officers are extensively trained and hold valid SIA (Security Industry Authority) licences. Their training prepares them to handle various security situations professionally and efficiently.

WHAT HAPPENS IF A FALSE ALARM IS TRIGGERED?

In the event of a false alarm, our security officer will perform a thorough check of your property to confirm its security. They will then reset the alarm system and secure your property before leaving. You will be informed about the false alarm and any actions taken.

CAN YOU HANDLE EMERGENCIES OR INCIDENTS AT MY PROPERTY?

Yes, our security officers are trained to manage emergencies and various incidents effectively. In case of a genuine threat or emergency, they will follow established protocols, which may include contacting the police or emergency services and taking steps to secure your property.

HOW ARE KEYS TO MY PROPERTY SECURED?

Your keys are securely stored in an off-site location, accessible only to authorised personnel. Each set of keys is anonymously coded and tracked to ensure their security and prevent unauthorised access to your property.