Regency

info@regencyguarding.co.uk

Telephone: 03300 563888

SERVICES

Keyholding Services Broomfield

At Regency Guarding & Events, our keyholding service in Broomfield is the epitome of trust and reliability. Designed to provide convenience, heightened security, and, foremost, peace of mind, our Broomfield keyholding service ensures that your keys are stored securely and can only be accessed by our SIA-licensed, rigorously screened, and experienced security personnel. Whether it involves responding to alarm triggers, enabling access for maintenance, or performing security inspections, our Broomfield team is available around the clock to provide swift and expert services.

Acknowledging the vital need for secure property management, it is essential to have access controlled by trusted professionals to assure your peace of mind. Our service is indispensable for property owners, providing a secure and proficient way to handle property access during off hours or in your absence.

Enhance your property’s security with our keyholding service

At Regency, we strive to exceed your expectations. We recognise the trust you give us by entrusting us with your property’s keys. Therefore, we commit to maintaining the highest levels of professionalism, reliability, and customer service in our keyholding services. Our goal is not only to manage keys but also to ensure your peace of mind and security, protecting your property with utmost diligence and expertise.

Our services include keyholding and alarm response, providing comprehensive solutions for optimal property protection. From enabling regular maintenance access to managing emergency repairs, we attentively address the diverse needs of our Broomfield clients. Our service is customised to your specific requirements, acknowledging the uniqueness of each property. We offer flexible solutions to various needs, such as enabling access for service technicians, conducting routine security patrols, or setting up bespoke access protocols. Choosing Regency as your security partner means selecting reliable protection tailored to your business’s unique needs.

The importance of keyholding for your business

For business and property owners grappling with the complexities of access management and security, keyholding is a crucial service. Regency recognises the essential role that robust keyholding plays in asset protection, emergency response, and peace of mind. A secure off-site key storage service allows our trained security professionals to respond swiftly to alarm activations or other emergencies, underscoring the invaluable nature of keyholding.

TRUSTING REGENCY WITH YOUR PROPERTY GUARANTEES ITS PROTECTION

Our keyholding service is streamlined for ease, quick response, and ultimate security. From the initial registration and key transfer to incident resolution, we provide a seamless and efficient keyholding service that delivers supreme security, convenience, and, most importantly, complete peace of mind.

REGISTRATION AND KEY HANDOVER

The process starts with your enrolment in our keyholding service, including a detailed assessment of your premises to determine specific security needs. Subsequently, we securely obtain a set of your property’s keys, stored at a safe, off-site location and accessible solely to our authorised security personnel. For security reasons, each set of keys is anonymously coded to prevent any unauthorised identification of your property.

ALARM ACTIVATION

Keyholding serves as a vital link between your business and immediate support, functioning as a 24/7 “control room service.” When an alarm activates at your property, our central command centre covering Broomfield instantly receives a signal. This centre operates continuously, with security experts ready to respond immediately. Opting for professional keyholding ensures timely and efficient escalation processes, which are critical for the safety of your business and assets, irrespective of when an alarm sounds. Our approach minimises response delays, offering a crucial layer of rapid action for your property’s safety.

SITE INSPECTION AND SECURING

Upon arrival, our officers conduct a thorough inspection to identify the cause of the alarm. They check all potential entry points for signs of forced entry or tampering and secure the property. If the alarm is false, our officer will reset the system and ensure the premises before leaving. In the event of a real security threat, our officer will handle the situation according to pre-established protocols, which may include liaising with emergency services and securing the site to prevent further damage or loss.

INCIDENT REPORTING AND FOLLOW-UP ACTIONS

After the inspection and immediate response, a detailed incident report is compiled. This report documents the time of the alarm, actions taken, and any observations or measures implemented on the premises. In the case of security breaches, follow-up actions such as damage repairs and coordination with law enforcement are also detailed.

COMMUNICATION AND REPORTING

Maintaining open communication with our clients is essential throughout the process. After resolving an alarm activation, you will receive a comprehensive report detailing our response and findings. We aim to keep you fully informed at every step, ensuring transparency and peace of mind. For urgent issues, we establish direct contact with you or your designated representative to provide updates on the situation and our actions.

Why choose Regency’s Keyholding service in Broomfield

24/7 COVERAGE OF YOUR PROPERTY

Due to the non-stop nature of emergencies and security challenges, our keyholding service in Broomfield operates continuously, day and night. We are always ready to address your needs, ensure the security of your property, and provide access to authorised individuals whenever necessary.

ACCREDITATED, TRAINED & LICENSED SECURITY OFFICERS

Our keyholding service surpasses industry and insurance standards, instilling confidence that your property is managed according to the highest legal and professional criteria. This not only secures your assets but also helps you fulfil your security and risk management responsibilities.

MINIMISE RISK TO YOU AND YOUR STAFF

Our keyholding services eliminate the necessity for you or your staff to personally respond to alarm activations, which can be risky and induce stress. This not only protects you and your team but also ensures that security incidents are managed by professionals equipped to handle potentially hazardous situations.

PREVENTION OF FALSE ALARMS

False alarms can cause disruption and stress. Our service mitigates these issues by deploying security officers to assess and verify alarm activations. If an alarm proves to be false, they will reset the system and secure your property, thereby saving you time and alleviating concerns while ensuring your premises remain safe.

REDUCE THE RISK OF DAMAGE

Our officers’ prompt response to alarms is critical. They swiftly evaluate the situation to ascertain whether there is a real threat or damage to your property. Their timely actions can avert potential damage, shield your premises from further risks, and facilitate a quick resolution of any issues.

GUARANTEED PEACE OF MIND

The foremost benefit of opting for Regency is the peace of mind it brings. Knowing that your property is under continuous surveillance and that any alarms will be managed promptly and proficiently allows you to concentrate on your primary activities with confidence and assurance. This peace of mind is invaluable, enabling you to rest easy knowing your property is in the hands of experts.

Frequently Asked Questions (FAQs) around keyholding

WHAT IS KEYHOLDING?

Keyholding is a security service where a company holds a set of your property’s keys in a secure, off-site location. This enables trained security personnel to access your property for alarm responses or security checks, ensuring quick reactions to any security concerns.

IS YOUR KEYHOLDING SERVICE AVAILABLE 24/7?

Yes, our keyholding service operates 24 hours a day, 7 days a week, 365 days a year. We understand that security concerns can occur at any time, and we are committed to protecting your property around the clock.

ARE YOUR SECURITY OFFICERS TRAINED AND LICENSED?

Yes. All our security officers are extensively trained and hold valid SIA (Security Industry Authority) licences. Their training prepares them to handle various security situations professionally and efficiently.

WHAT HAPPENS IF A FALSE ALARM IS TRIGGERED?

In the event of a false alarm, our security officer will perform a thorough check of your property to confirm its security. They will then reset the alarm system and secure your property before leaving. You will be informed about the false alarm and any actions taken.

CAN YOU HANDLE EMERGENCIES OR INCIDENTS AT MY PROPERTY?

Yes, our security officers are trained to manage emergencies and various incidents effectively. In case of a genuine threat or emergency, they will follow established protocols, which may include contacting the police or emergency services and taking steps to secure your property.

HOW ARE KEYS TO MY PROPERTY SECURED?

Your keys are securely stored in an off-site location, accessible only to authorised personnel. Each set of keys is anonymously coded and tracked to ensure their security and prevent unauthorised access to your property.